Checklist for your own domain
- register your own domain - e.g. your-company-newsletter.de or create a subdomain - e.g. newsletter.your-company.de
- Ask Support for an IP address
- Enter this IP address as an A record in the (sub)domain.
You can find out how to set up your own domain as a transmission domain here. A transmission domain is used to ensure that all outgoing links and image URLs are provided with the URL of the registered transmission domain. This serves as a confidence-building measure. The recipient will thus recognize from the links that the newsletter also originates from the specified sender. A transmission domain is a sub-domain of your company domain and must first be set up by you.
- After conclusion of a contract you will be informed of your login domain. Please contact your sales contact or support if you wish to make changes.
- To adapt the appearance in the system to a desired look and feel, you can select an accent color and store your logo.For more information, see the "User interface" section.
- To customize the login page, switch to the global level in the system. In the Settings folder you will find the Login Page section. Select the domain whose login page you want to customize, here you can insert a background image and / or your logo and customize the font and text color.
Checklist for bounce management with own domain
With your own e-mail address for dispatch, you can send e-mails from your company to the outside world in such a way that there is no longer any indication of dispatch by an ASP service provider. Since the mail servers of the system are stored on the corresponding domain and real e-mail addresses of the system are used as bounce and sender addresses, you achieve an optimum for a reliable delivery of your e-mails.
- A domain of your own must be registered or an existing domain can be used, but this domain must not already be used for sending e-mails.
- Register with Support which domain to use and which addresses to set up for which customers/clients (localpart@...). Also specify the address to which the incoming e-mails are to be forwarded after they have been cleaned of hard and soft bounces. You will then receive the settings for MX and SPF records in your DNS server from Support.
- DKIM: To integrate a DKIM configuration, either provide us with your private key (not recommended) or contact support to configure it. Detailed instructions on how to make a DKIM entry can be found here. You will then receive a TXT entry as information, which must be stored in the DNS. This can look like this:
ems._domainkey.example.com IN TXT "v=DKIM1; p=somekeyhere...; t=y"
- After registration in the DNS, DKIM is activated in the system for the email domain. The value t=y can then be removed at a later time, as it signals that the settings are entered for testing. Removing it will then focus the configuration.
More information on setting up DKIM, SPF and DMARK can be found here.