The condition "eMailing responds" checks the recipient's behavior regarding the opening of emails or articles in a sent email during a definable check period to map behavior-based communication paths. Here it is checked whether internal or external landing pages of articles have been opened within the selected e-mailing (trigger).
This condition does not work if tracking is deactivated. If a profile has a tracking revocation, the condition is considered not fulfilled after the Maximum Waiting Time has expired.
Configuration
eMailing to be checked
Select the e-mail (trigger) that is to be checked for emailing and article openings under "E-mail to be checked".
Check period before reaching the node
"Since the entering the campaign": Emailing and article openings that have taken place since the profile entered the campaign will be considered.
"In the last days / hours": Emailing and article openings are taken into account which took place x days and y hours before this element was reached.
"Date & Time": Email and article openings that have taken place since the specified date and time (UTC) will be considered.
Waiting time from the note was reached
"Waiting time from the note was reached": If no e-mail or article opening has taken place when reaching this node, a maximum of x days and y hours will be waited before a decision for the condition is made. If the recipient creates an emailing or article opening, the waiting period ends immediately.