The "Article called" condition checks the recipient behavior with regard to openings of an article during a definable check period for mapping behavior-based communication paths. This checks whether internal or external landing pages of articles were opened within a selected e-mailing.
This condition does not work if tracking is deactivated. If a profile has a tracking revocation, the condition is considered not fulfilled after the Maximum Waiting Time has expired.
Configuration
Article to be checked
Select the article to be checked for article openings.
Test period before reaching the node
"Since entering the campaign." Article openings that have taken place since the profile entered the campaign will be considered.
"Within the last days / hours": Article openings that took place x days and y hours before reaching this node will be considered.
"Date & Time": Article openings that have taken place since the specified date and time (UTC) are taken into account.
Waiting time after reaching the node
"Wait time after reaching the node": If no article opening has taken place when reaching this node, a maximum of x days and y hours will be waited before a decision for the condition is made. If the recipient creates an article opening, the waiting period ends immediately.