The condition "Article called" checks the recipient's behavior regarding the opening of a sent e-mail during a definable check period to map behavior-based communication paths. It is checked whether internal or external landing pages of articles within a selected e-mailing (trigger) have been opened.
Configuration
Article to be checked
Select the article to be checked for article openings.
Test period before reaching the node
"Since entering the campaign." Article openings that have taken place since the profile entered the campaign will be considered.
"Within the last days / hours": Article openings that took place x days and y hours before reaching this node will be considered.
"Date & Time": Article openings that have taken place since the specified date and time (UTC) are taken into account.
Waiting time after reaching the node
"Wait time after reaching the node": If no article opening has taken place when reaching this node, a maximum of x days and y hours will be waited before a decision for the condition is made. If the recipient creates an article opening, the waiting period ends immediately.
