The condition "eMailing received" checks the delivery of a sent e-mail during a definable check period to map communication paths. This condition also works when tracking is deactivated.
Configuration
eMailing
Select the e-mail (trigger) whose delivery is to be checked.
Check period before reaching the node
Select a possibility to define the check period:
"Since entering the campaign": Email deliveries that have taken place since the profile entered the campaign will be taken into account.
"In the last days / hours": emailing deliveries that took place x days and y hours before reaching this node will be considered.
"Date & Time": Includes email deliveries that have taken place since the specified date and time (UTC).
Waiting time after reaching the node
"Wait time after reaching the node": If no e-mail delivery has taken place when reaching this node, the system waits a maximum of x days and y hours before evaluating the condition. If the email is delivered to the recipient, the waiting period ends immediately.